We're Here to Help

If you have any questions or need assistance with SafeExit, we're here for you.

Contact Us

For support, feedback, or questions:

vvappworks@safeexitapp.com

We typically respond within 24-48 hours

Frequently Asked Questions

How do I create a custom checklist?

Open the app and tap the "+" button on the main screen. Add custom items by typing them in, then drag to reorder. You can create multiple checklists for different scenarios like Home, Work, or Travel. Each checklist is fully customizable with your own items.

What's the difference between Free and Premium?

Free includes basic customizable checklists and local storage. Premium unlocks unlimited checklists, advanced history and analytics, location-based smart reminders, iCloud sync across devices, and priority support. Try it free for 7 days!

How do I cancel my Premium subscription?

Subscriptions are managed through your Apple ID. To cancel:
1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap "Subscriptions"
4. Select SafeExit Premium
5. Tap "Cancel Subscription"

You'll retain Premium access until the end of your current billing period.

Does the app work offline?

Absolutely! SafeExit works completely offline. All your checklists are stored locally on your device. If you enable iCloud sync (Premium), your data will sync when you have internet, but all core features work without internet access.

🐛 Report a Bug

Found a bug or experiencing technical issues? Please email us at vvappworks@safeexitapp.com with:

  • iPhone Model: (e.g., iPhone 14 Pro, iPhone 13)
  • iOS Version: (Settings → General → About)
  • App Version: (Find in app Settings)
  • Description: What happened? What were you trying to do?
  • Steps to reproduce: How can we recreate the issue?
  • Screenshots: If applicable

The more details you provide, the faster we can fix it. Thank you for helping us improve SafeExit!

💡 Feature Requests

Have an idea to make SafeExit better? We'd love to hear it! Send your suggestions to vvappworks@safeexitapp.com. While we can't implement every request, we carefully consider all feedback when planning future updates.

🗑️ Account Deletion

To delete your account and all associated data, email us at vvappworks@safeexitapp.com with the subject line "Account Deletion Request". We'll process your request within 7 business days and confirm once your data has been permanently deleted.